Privacy Policy

Your personal data privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect the information you provide when using our website.

2. Information We Collect

We may collect the following types of personal data:

  • Information You Provide Directly: Your name, email address, phone number, or any other information you enter into our forms (e.g., contact forms, newsletter subscription, etc.).
  • Automatically Collected Information: Your IP address, browser type, operating system, the pages you visit on our site, the time spent on a page, and other traffic data. This is collected through cookies and similar technologies.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To respond to your requests and inquiries.
  • To send you the newsletter you subscribed to (if applicable).
  • To improve the functionality and content of our website.
  • To analyze how the site is used so we can provide a better user experience.
  • To prevent fraud and ensure the security of the site.

4. Legal Basis for Data Processing

The processing of your data is based on:

  • Your Consent: For activities like newsletter subscriptions. You can withdraw this consent at any time.
  • Our Legitimate Interest: To maintain and improve our website and to ensure its security.
  • Fulfilling a Legal Obligation: When the law requires us to process certain data.

5. Disclosure of Data to Third Parties

We will not sell, rent, or lease your personal data to third parties. We may disclose your information only in the following situations:

  • With Service Providers: Partners who help us operate the website (e.g., hosting services, traffic analysis). They only have access to data to perform their specified tasks and are obligated to keep it confidential.
  • Under a Legal Obligation: When we are required by law to provide data to an authority.

6. Your Rights

According to GDPR, you have the following rights regarding your personal data:

  • Right to Be Informed: To know what data we collect and how we use it.
  • Right of Access: To request a copy of the data we hold about you.
  • Right to Rectification: To correct inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): To request the deletion of your data.
  • Right to Restrict Processing: To request the suspension of data processing.
  • Right to Data Portability: To receive your data in a structured format and transfer it to another controller.
  • Right to Object to Processing: To object to the processing of your data in certain situations.
  • Right to Lodge a Complaint: To file a complaint with a supervisory authority, such as the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania.

7. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no method of transmitting data over the internet is 100% secure.

8. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page. We encourage you to review it periodically.

9. Contact

If you have any questions about this Privacy Policy, you can contact us at hello@trai.info.